![]() Software updates can improve the stability, compatibility, and security of your Mac, and might also resolve the issue. Make sure that your software is up to date (If the checkbox is dimmed, click and enter your administrator password.) If the ”Set date and time automatically” checkbox is selected, deselect it and select it again.Make sure that the date, time, and time zone are correct. Choose Apple menu () > System Preferences, then click Date & Time. ![]() Let's start with the basics: If you can't sign in to your iMessage account or FaceTime on your Mac I'd be happy to guide you through some steps to help resolve this situation. I understand you're unable to login to FaceTime, due to an authentication error. Hello and welcome to Apple Support Communities, mudit48!
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